SFTP Server Error Messages – sometimes obscure and misleading
Two recent customer support issues prompted this post. In both cases, the error reported by the SFTP server was both lacking in information as well as somewhat misleading. One brand of server was:
SSH-2.0-http://www.sshtools.com J2SSH [SERVER]
The other was:
SSH-2.0-WS_FTP-SSH_7.1
With the 1st SSH server, the following error occurred when trying to open a file:
OpenFile: DllDate: Jun 10 2009 UnlockPrefix: **** Username: **** Component: .NET 2.0 SshVersion: SSH-2.0-http://www.sshtools.com J2SSH [SERVER] SftpVersion: 3 filename: **** access: writeOnly createDisposition: openOrCreate v3Flags: 0xa Sent FXP_OPEN StatusCode: 4 StatusMessage: Denied! SshLog: SFTP> Sending SSH_FXP_OPEN TRAN> CHANNEL_DATA TRAN* NumBytes: 76 TRAN< CHANNEL_DATA SFTP< Received SSH_FXP_STATUS Failed.
The server simply responds with an error message “Denied!”. The customer found the solution: Thanks Matt it turns out I forgot to prefix the filename with a “/”.
With the 2nd SSH server, the Chilkat customer reported this error when trying to upload a file to the SSH server:
UploadFileByName: DllDate: Jun 23 2009 UnlockPrefix: Anything for 30-day trial Username: *** Component: .NET 2.0 SshVersion: SSH-2.0-WS_FTP-SSH_7.1 SftpVersion: 4 remoteFilename: ***.txt localFilename: ***.txt hcCurDate: Wed, 05 Aug 2009 14:43:36 -0500 hcExpire: 8/2009 filename: ***.txt access: writeOnly createDisposition: createTruncate v3Flags: 0x1a Sent FXP_OPEN StatusCode: 4 StatusMessage: Folder not found: ***.txt SshLog: SFTP> Sending SSH_FXP_OPEN TRAN> CHANNEL_DATA TRAN* NumBytes: 58 TRAN< CHANNEL_DATA SFTP< Received SSH_FXP_STATUS Failed.
The server responds with the error “Folder not found”. The Chilkat customer found the solution:
Yes thanks for the tip. I had to get real path and then add a / then file name. I thought I would let you know for future reference.